Terms & Conditions

Please make your selection carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty or are different to the product purchased on the website. 

We aim to dispatch all orders within 24 hours. Any orders placed after 12pm Friday may not be despatched until the following Monday. If the Monday is a public holiday, it will be the Tuesday. If for some reason we are unable to get your order out in this time we will be in contact with you. 

Orders will be sent via Courier or Australia Post with tracking.

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order). A full refund will be issued in the event of this occurring.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue product without notice at any time. 

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

Each beautiful crystal is a natural product of the earth and embodies their own individual characteristics. Colour, size and shape may vary. 

WARNING: Choking hazard. Contains small parts.

IF you have any Q's or queries re your delivery, order or our Ts & Cs be sure to send us an email, we’re happy to help.